FAQs
Products
Most art prints are available in the sizes 21x30 cm, 30x40 cm, 40x50 cm, 50x70 cm and 70x100 cm. Since these are reproductions of old works of art, some posters are only available up to a size of 50x70 cm to ensure optimal print quality.
If you need a size other than the standard sizes, please send me a message at hello@modernantiqueprints.com or use the contact form
Yes, I am happy to adjust the print sizes to your requirements. Just send me a message at hello@modernantiqueprints.com or use the contact form .
Please note that custom size prints are non-refundable due to their personalized nature.
The art prints are printed on high-quality, uncoated premium paper with a smooth surface. Both the paper and the inks used are age-resistant, which means that they retain their quality and color for many years. The matte surface ensures that the colors have a special depth and the paper does not reflect, giving the print a classy and high-quality look.
Please note that frames are not included.
There is no difference between art print, poster and wall art - all terms refer to the same product. I use the different terms to add some variety to the description. All terms refer to high-quality prints of the artworks that are carefully crafted for you.
I do not currently offer digital downloads of my art prints. All orders are printed on high quality paper and physically shipped to you.
Shipping & Returns
All products are made to order for you. The processing time for art prints is 1-3 working days. Framed posters or canvas prints are printed and shipped by my production partner within 1-5 working days. The processing time must be taken into account in addition to the delivery time.
Yes, all orders are shipped with tracking. Once your order has been shipped, you will receive a shipping confirmation email with a tracking link and an estimated delivery date. Please also check your spam folder.
If you have any difficulty finding your tracking link, please email me at hello@modernantiqueprints.com or use the contact form and I'll be happy to help you.
For shipments within Germany, the delivery time is usually 1-3 working days from the shipping date. For orders within the EU, you can find the estimated delivery times here .
Yes, orders can also be sent to DHL Packstations.
Normally the address can be corrected as long as your order has not yet been shipped.
If the order has already been shipped, unfortunately I can no longer make any changes. In this case, please contact the shipping service provider directly to check whether an address correction is possible or whether the package can be redirected to a branch.
It is the customer's responsibility to enter the correct shipping address. Unfortunately, I am unable to offer refunds for orders that could not be delivered due to an incorrectly entered address.
Unclaimed packages will be returned to me. If you do not pick up your package or do not provide the information required for delivery in a timely manner, you will be charged a fee to cover additional shipping and handling costs.
Fees for uncollected packages:
- Germany: 8 €
- EU: 14 €
If you have received a damaged or incorrect item, please contact me at hello@modernantiqueprints.com within 30 days of receiving your order so I can send you a free replacement.
Please send me a brief description of the damage or defect, along with photos showing both the damage and the entire product.
For posters that have been customized (e.g. special sizes), returns or exchanges are not possible unless there is a defect or defect.
However, your satisfaction is very important to me. If you have a problem with your order, do not hesitate to contact me and we will find a solution.